Returns & Exchanges

The short version

• Seven days from delivery to tell us you want to return or exchange something.
• The piece must be unworn and unused, with its packaging and tags.
• Tell us first - write or message before sending anything back, so we can arrange the pickup.
• Refunds go back to the way you paid, once the piece reaches us and passes a check.

What we cannot take back

• Anything worn, used, washed or altered.
• Pieces returned without their box, sleeve or tags.
• Custom or branded corporate orders made to your specification.
• Anything reported after the seven-day window has closed.

If something arrived damaged or wrong

That is on us, and the seven-day rule is not the point. Send a photo the day it arrives and we will replace it or refund it - you will not pay the return cost.

Exchanges

Easiest is a return and a fresh order, so you are not waiting on stock. If you would rather swap for a specific piece, ask us and we will hold it for you.